CrowdMall Customer Support logo
CrowdMall Customer Support logo

All articles

How do I pre-order a product?Updated a year ago

Search for the campaign page of a product you would like to purchase. Above the fold at the top of the campaign page you will see images relating to the product on the left-hand side and essential details about the product on the right-hand side. The layout is similar to reward-based crowdfunding platforms like Kickstarter and Indiegogo.

The right-hand column above the fold comprises important, top-level information about the product including – crucially – a big teal-colored "Pre-order" button.

Select the number of units you would like to pre-order and then click on the "Pre-order" button.

This will lead you to a standard sequence of screens, handled by Shopify. If you have ever bought anything online, you should have no problem with completing the process of making your pre-order purchase. Here is the pre-ordering sequence of screens in the order in which they appear:

1. Shopping cart pop-up window2. Shopping cart view (optional stage)

3. Address for shipping the finished product at the end of a successful campaign

4. Shipping method

5. Payment method details

Was this article helpful?