CrowdMall Customer Support logo
CrowdMall Customer Support logo

All articles

How can I change my payment method before a campaign ends?Updated a year ago

You can't make this change without canceling your pre-order and then repurchasing the pre-launch product using your new payment method.

This is a simple process. You can cancel your pre-order for any product at any time before a campaign end date is reached and receive 100% of your money back. Please contact our customer support for your order cancellation via email to [email protected] or by sending a message via the form on the Contact Us page.

You then simply buy the pre-launch product again by clicking on the Pre-order button on the product campaign page.


Was this article helpful?
Yes
No