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What does CrowdMall do to protect me?Updated a year ago

CrowdMall operates a robust set of Rules, policies, and Terms of Service for all users of the platform: product creators; browsers; and buyers like you.

Our policies are designed to create an environment where you can interact safely and courteously with product creators.

CrowdMall has a customer services team in place to advise and adjudicate as necessary should communication break down between you and your product creators. We have guidance in place for you to follow when misunderstandings occur or clarification is needed but, should there be a need for CrowdMall to help to resolve difficult issues, our customer services team is happy to assist in ironing out problems. You can contact us via email at [email protected] or by sending us a message via the form on the Contact Us page.

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